Refund policy

If something is wrong with your order, our team is here to help.

The support team at strivemovi provides assistance through support@strivemovi.com which allows you to send your order number and complete details about your problem along with supporting evidence photos. We provide return services for products which reach customers in damaged or defective condition.

The team will assess your request to establish the following actions for request processing. The refund process for approved requests will send money back to your original payment method.

We will send you return instructions through email when you need to send back an item. The items need to return in their original state with all their original packaging.