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Terms of service

Last Updated: 05/31/2026

OVERVIEW

Welcome to strivemovi. The terms “we,” “us,” and “our” refer to strivemovi. strivemovi operates this online store and website, including related information, content, features, tools, products, and services, in order to provide customers with access to pet products for everyday home, comfort, play, and activity needs.

strivemovi is powered by Shopify, which enables us to provide our online store and related services to you.

These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when you visit, interact with, or purchase from our store.

Please read these Terms of Service carefully. By visiting, interacting with, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our website.

SECTION 1 - ACCESS AND ACCOUNT

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any minor dependents to use this website.

To use certain features of the website or place an order, you may be asked to provide information such as your name, email address, billing information, payment information, shipping address, and contact details.

You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of any account information and for all activity that occurs under your account.

SECTION 2 - OUR PRODUCTS

strivemovi offers pet products intended for general everyday use, comfort, play, access, and activity. Product descriptions, images, sizing, colors, and other details are provided for informational purposes.

We make reasonable efforts to display our products accurately. However, product colors, appearance, materials, and details may vary slightly based on device settings, lighting, manufacturer updates, or product availability.

Product descriptions, pricing, availability, and specifications may change at any time without notice. We reserve the right to discontinue or limit the availability of any product at our discretion.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition in pets. Customers should supervise pets during use and choose products appropriate for their pet’s size, behavior, and needs.

SECTION 3 - ORDERS

When you place an order through our website, you are making an offer to purchase the selected product or products. We reserve the right to accept, decline, cancel, or limit any order at our discretion.

Your order is not accepted until we confirm acceptance and process payment. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests once an order has been processed or shipped.

If we make a change to, cancel, or decline an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at checkout.

Purchases are subject to our Refund Policy and Shipping Policy, which are available on our website.

You agree that products purchased from strivemovi are for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice. The price charged for a product will be the price shown at the time your order is placed, unless an error occurs.

Unless otherwise stated, posted prices do not include applicable taxes, shipping charges, handling fees, customs duties, import fees, or other charges that may apply.

You agree to provide current, complete, and accurate purchase, payment, billing, and shipping information for all orders placed through our website.

You represent and warrant that you are authorized to use the payment method provided and that the payment information submitted is accurate.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, incorrect addresses, customs processing, weather, holidays, supply chain issues, or events outside of our control.

Once an order has been transferred to the shipping carrier, the risk of loss may pass to the customer in accordance with applicable law and carrier policies.

Customers are responsible for providing accurate shipping information at checkout. strivemovi is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping details.

SECTION 6 - RETURNS AND REFUNDS

Returns, refunds, exchanges, cancellations, and order issues are handled according to our Refund Policy, which is available on our website.

To request help with an order, customers should contact us at [Store Email] with their order number and relevant details.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, product names, design elements, videos, icons, layout, and other materials, is owned by strivemovi, its affiliates, licensors, suppliers, or service providers, unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, display, sell, or use any content from our website without prior written permission.

The strivemovi name, logos, product names, designs, and slogans are trademarks or brand assets of strivemovi. You may not use them without written permission.

All other trademarks, logos, names, and brand assets appearing on the website are the property of their respective owners.

SECTION 8 - THIRD-PARTY SERVICES AND TOOLS

Our website may use or provide access to third-party tools, applications, payment processors, shipping providers, analytics providers, marketing platforms, or other services.

We do not control all third-party services and are not responsible for their content, policies, performance, availability, or actions.

Your use of third-party services may be subject to separate terms and privacy policies from those providers.

SECTION 9 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. These links are provided for convenience only.

We are not responsible for the content, accuracy, policies, products, services, or practices of third-party websites. If you choose to access third-party links, you do so at your own risk.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

strivemovi is powered by Shopify, which helps us operate our online store and provide related services.

Any purchases made through our store are made directly with strivemovi. Shopify is not responsible for any sales, products, fulfillment, customer service, damages, losses, or disputes related to purchases made from strivemovi, except as required by applicable law or Shopify’s own policies.

SECTION 11 - PRIVACY POLICY

Personal information collected through our website is handled according to our Privacy Policy, which is available here: [Privacy Policy Link].

Because our store is powered by Shopify, Shopify may collect and process certain personal information as part of providing ecommerce services. Additional third-party service providers may also process information necessary to operate the website, process payments, fulfill orders, provide customer service, or improve our services.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

SECTION 12 - CUSTOMER FEEDBACK, REVIEWS, AND SUBMISSIONS

If you submit reviews, feedback, photos, comments, suggestions, or other content to strivemovi, you represent that you have the right to provide that content and that it does not violate the rights of any third party.

By submitting feedback or content, you grant strivemovi permission to use, reproduce, display, modify, and share that content for business, customer service, marketing, website, or promotional purposes, as allowed by applicable law.

We may remove or refuse content that we determine is false, misleading, offensive, unlawful, abusive, inappropriate, or in violation of these Terms.

SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other details.

We reserve the right to correct errors, update information, cancel orders, or change availability at any time without prior notice, including after an order has been submitted.

SECTION 14 - PROHIBITED USES

You may use our website only for lawful purposes.

You agree not to use our website or services:

a. for any unlawful, fraudulent, harmful, or malicious purpose;
b. to violate any applicable law, regulation, rule, or ordinance;
c. to infringe upon or violate our intellectual property rights or the rights of others;
d. to submit false, misleading, or inaccurate information;
e. to harass, abuse, insult, harm, defame, threaten, or intimidate any person;
f. to upload or transmit viruses, malware, or harmful code;
g. to spam, phish, scrape, crawl, or collect information without authorization;
h. to interfere with the security or proper operation of the website;
i. to impersonate another person, business, or entity;
j. to misuse the website, checkout, payment systems, or customer service channels.

We reserve the right to suspend, restrict, or terminate access to our website if we believe these Terms have been violated.

SECTION 15 - TERMINATION

We may terminate or restrict your access to our website or services at any time if we believe you have violated these Terms or engaged in misuse of our website.

Any obligations or liabilities incurred before termination will survive termination where applicable.

SECTION 16 - DISCLAIMER OF WARRANTIES

Our website and products are provided “as is” and “as available,” except as expressly stated in our policies or required by applicable law.

We do not guarantee that the website will be uninterrupted, timely, secure, error-free, or free from defects.

Product information is provided for general informational purposes. Customers are responsible for selecting products appropriate for their pets and supervising pets during use.

To the fullest extent permitted by law, strivemovi disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow limitations on implied warranties, so some of these limitations may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, strivemovi, its owners, employees, contractors, affiliates, service providers, suppliers, and partners will not be liable for any direct, indirect, incidental, punitive, special, consequential, or similar damages arising from your use of our website, products, or services.

This includes, without limitation, damages related to lost profits, lost revenue, loss of data, replacement costs, product misuse, delivery delays, website errors, or reliance on information provided through the website.

Nothing in these Terms limits liability that cannot be excluded under applicable law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless strivemovi, its owners, employees, affiliates, contractors, service providers, suppliers, and partners from any claims, damages, losses, liabilities, or expenses, including reasonable attorneys’ fees, arising from:

a. your breach of these Terms;
b. your violation of applicable law;
c. your misuse of the website or products;
d. your violation of the rights of a third party;
e. information or content you submit to us.

SECTION 19 - SEVERABILITY

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law or removed if necessary. The remaining provisions will remain valid and enforceable.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with any policies posted on our website, constitute the entire agreement between you and strivemovi regarding your use of the website and services.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our written consent.

We may assign, transfer, or delegate these Terms or our rights and obligations without notice or consent where permitted by law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any related agreements are governed by the laws of the state where strivemovi is headquartered, without regard to conflict of law principles.

Any disputes will be handled in the courts or appropriate forums located in the jurisdiction where strivemovi is headquartered, unless otherwise required by applicable law.

SECTION 23 - CHANGES TO THESE TERMS

We may update, change, or replace these Terms of Service at any time by posting updates on this page.

The updated Terms will be effective when posted unless otherwise stated. Your continued use of the website after changes are posted means you accept the updated Terms.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Contact

Store Address: 10510 W Aliana Trace Dr #139, Richmond, TX 77407, United States

Store Email: support@strivemovi.com

Store Phone: ‪(832) 305-6078‬

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CST)

We do our best to reply to your e-mail within 1–2 business days.